The GM Collision Repair Network is designed to deliver a positive experience for those GM vehicle owners who require collision repair services. All participating repair facilities adhere to these core program values:
Powerful Support for Repairs
Gain access to the tools and information that help promote proper, safe repairs for your customers.
Ethical Business Practices
Conduct business in all interactions with customers, suppliers, employees, and the community in which we operate with integrity.
Exceptional Customer Care
Deliver the best possible customer experience with an objective of a delighted vehicle owner. Guide customers through the repair process with honesty and transparency.
The program incorporates shop performance measurements on pre- and post-repair scans, usage of OEM repair procedures, completion of recalibrations and quality-control checks.
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