about your repair

Here's what you can expect while your vehicle is in our shop:

• All repairs will be completed by expert I-CAR certified trained technicians.
  
  
• Our Appraisers will work with your insurance company to ensure that your vehicle receives a complete, high-quality repair.
  
  
• Log on to AutoWatch and follow your vehicle through our repair process in real-time. You will receive regular updates from us on the status of your vehicle via phone or email.
  
  
• Daily pictures of your vehicle will be uploaded onto our website for you to see
  (You should always feel free to call or email us with any questions).
  
  
• If anything should delay your repair (for example: back ordered parts, insurance approval, waiting on paperwork, etc.), you will be made aware of these delays as they happen. The reason for any delays will be thoroughly explained to you, as will the steps we're taking to get you back on the road as fast as possible.
  
  
• Your vehicle will be restored to pre-accident operation, safety and value.
  
  
• We guarantee all of our repairs with a free Lifetime Written Warranty.

Next: The steps involved in your vehicle's repair...

King Collision Repair System
Step 1: Blueprinting/Disassembly

Blueprinting is the initial mapping of each vehicle that is to be repaired.

In conjunction with Blueprinting, your vehicle’s damaged areas are systematically dismantled and every part is methodically inspected for damage. This process often reveals hidden damages and needed repair.

We will thoroughly inspect, identify, and document all damage to create a complete repair plan, which your insurance company must review and approve before any actual repair procedures can begin.

King Collision Repair System
Step 2: Order Parts

All of the required parts for your vehicle are ordered and delivered to King Collision.

King Collision Repair System
Step 3: Structural Repair

A computer-based measurement system is used to analyze the structural repair of your vehicle to assure an accurate repair.

When completed, the vehicle's unitized body will have been returned to factory specifications.

King Collision Repair System
Step 4: Body Repair

Your vehicle begins to come back to life as exterior panels are repaired and installed according to exact specifications.

King Collision Repair System
Step 5: Paint

Expert preparation is a critical step in the refinishing process of every vehicle. All panels are prepared for refinishing, then primed and sealed to assure good adhesion when the final top color and clear coats of finish are applied.

King Collision Repair System
Step 6: Reassembly

Final moldings and detail pieces are attached to the vehicle in the reassembly area.

King Collision Repair System
Step 7: Quality Verification

To ensure outstanding quality repair on time, every time the King Collision Repair System utilized four separate quality verification stations where every vehicle is thoroughly inspected for compliance with our quality standard throughout the repair process. 

King Collision Repair System
Step 8: Detail

Prior to delivery, every vehicle receives a complete cleaning, which includes: exterior wash, vacuum, wheels and windows cleaned as well as interior wiping.

King Collision Repair System
Step 9: Delivery

When you pick up your repaired vehicle, our Customer Care Manager will review your final bill and insurance paperwork as well as our Lifetime Written Warranty. Before you leave, our Appraiser will accompany you to your vehicle and explain the repairs in detail to ensure your complete satisfaction.